Terms & Conditions

Terms & Conditions

Returns

All non-custom items may be returned for a refund (less shipping) within 30 days of receipt. Returns must be in new condition with original packaging. Used items or wheels that have had tires or any other parts installed may not be returned. Custom orders, tires, rotors, pads, and cassettes may be returned at the sole discretion of Maple.

Warranty

All Maple Wheels have a 2 year warranty against defects in materials and workmanship. To qualify for warranty, all wheels must have been purchased through an authorized Maple dealer or directly from Maple. To submit a warranty claim, please contact us to start the process. Warranty does not cover normal wear and tear, broken spokes or nipples, misuse, products that have been altered, improper maintenance, or incorrect installation. Additional parts installed are not covered by the warranty policy (i.e rotors, tires, etc).

Crash Replacement

Our crash replacement policy is simple. Crash or break it, and we’ll replace it for a fraction of the price. The crash replacement policy does not cover normal wear and tear, broken spokes or nipples, misuse, products that have been altered, improper maintenance, or incorrect installation.

Crash replacement includes: rim, labor, spokes, nipples, and tubeless tape. Customers are responsible for shipping to and from Maple.

Pricing: wheels less than 3 years old $395 (Stock) and $425 (Custom). Wheels between 3 and 5 years old $465 (stock) and $495 (Custom).